Privacy policy

SMS Privacy Policy

By entering your mobile phone number on our website, you agree to receive SMS text messages from Alrossa. These messages may include order confirmations, shipping updates, and customer support notifications related to your purchases.

  • Message frequency: Varies based on your order activity (typically 2–4 messages per order)

  • Message and data rates may apply

  • Reply HELP for help or assistance

  • Reply STOP to unsubscribe at any time

  • Consent is not a condition of purchase

Data Privacy & Protection

We do not transfer, share, sell, rent, or disclose your mobile phone number or SMS opt-in data to any external organizations under any circumstances, including for marketing, promotional, or third-party use.

All mobile numbers and consent data collected through our website are used solely for transactional and support-related communications with Alrossa.

We have implemented strict administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. This includes:

  • Role-based access controls to limit who within our organization can access personal data

  • Secure encryption protocols during data transmission and storage

  • Routine audits of data access and handling

  • Monitoring systems to detect unauthorized activity

If you need help or have questions about our SMS messages, please contact us at support@alrossa.com or (347) 748-1839.